If you run a transport or logistics company, you’re probably aware that your drivers need a medical examination to obtain or renew their Group 2 license. But do you know where they’re getting these medicals?
Why Should You Care?
Many transport managers think, “As long as they have their license, it’s none of my business,” or “Medicals are the driver’s responsibility – we don’t get involved.” However, there are several important reasons why you should care. Not knowing where your drivers are getting their medicals could be putting your business at risk. Here are some key considerations before dismissing medicals as just a ‘driver issue.’
The Risk of Unregulated Medical Providers
Over the last few years, there’s been a significant increase in independent doctors and driver medical services, while the number of GP surgeries willing to conduct driver medicals has plummeted. This often leaves drivers searching online for the quickest and cheapest option. Unfortunately, many of these independent services lack proper oversight and may engage in fraudulent or unsafe practices.
Issues found in investigations across the UK include:
- :- Medicals completed in under 4 minutes (a proper assessment should take around 15 minutes).
- :- Medical assessments conducted and signed off by untrained, non-clinical staff.
- :- Vital checks, such as heart examinations or blood pressure readings, not being performed.
- :- Forms filled out without the necessary questions being asked.
Some drivers are receiving licenses based on subpar assessments or exploiting these services to conceal medical conditions.
The Growing Problem of Fake Medical Forms
Fraudulent online services offering fake medical forms have surged, bypassing critical checks designed to keep medically unfit drivers off the road. These fake services can charge significantly more than legitimate assessments – sometimes hundreds of pounds – and appeal to those seeking to avoid scrutiny, ultimately compromising road safety.
Employee Retention and Driver Well-being
Knowing where your drivers get their medicals can have positive effects. More companies are paying for their drivers’ medicals as a simple and cost-effective way to show they care about their employees, which can boost retention.
In a survey we conducted:
- :- 68% of drivers said they felt their employer could do more to support their health and wellbeing.
- :- 25% of drivers cited better health benefits as their top priority for staying with their employer.
The Clear Risk to Road Safety
The lack of oversight by employers regarding where drivers obtain their medicals allows drivers with reportable medical conditions to evade detection. Drivers who secure fraudulent medical assessments risk invalidating their license and insurance, which could leave businesses facing significant costs if an insurer refuses to cover an incident.
What Can Your Business Do?
1. Talk to Your Drivers
Ask your drivers where they go for their medicals and what factors influence their choice. Is it purely cost-driven? Learn about their experiences – how long did the medical take? Did the doctor ask thorough questions about their health? This can help you gauge the level of risk your business might be exposed to.
2. Select and Approve a Medical Provider
Just as you have a process for approving suppliers, you should apply similar standards to medical providers. By selecting a trusted provider, you ensure that your drivers receive proper evaluations conducted according to regulations and standards.
3. Consider Covering the Cost
If you’re currently reimbursing drivers without an approved provider, you could be paying up to £200 per medical – an unnecessary expense. Switching to a single, nationwide provider with standardized costs could save your business significantly each year. Offering to reimburse medical costs can also serve as a valuable employee benefit that helps retain drivers.
Open a Business Account Today
Save money, support your drivers, and reduce your business risk by opening an account with D4Drivers today. An account with D4Drivers is FREE to open and benefits both the driver and business. Find out more here.